Privacy policy.

1. Introduction

Welcome to Rope Access Solutions (RAS). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.rasltd.co (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

2.1 Personal Data When you use our Site, we may collect personally identifiable information that you voluntarily provide, such as:

Name
Email address
Phone number
Company name (if applicable)

2.2 Non-Personal Data We also collect non-personal information that cannot be used to identify you individually, including:

IP address
Browser type and version
Operating system
Referring site
Pages visited and time spent on the Site
Usage data and preferences

3. How We Use Your Information

3.1 Personal Data We use your personal data to:

Provide and manage our services
Respond to your inquiries and support needs
Send you information about our products, services, and promotions (with your consent)
Process transactions and manage your orders
Improve our Site and services
Ensure the security of our Site and prevent fraud

3.2 Non-Personal Data Non-personal data is used to:

Analyse usage patterns and trends
Improve the functionality and user experience of our Site
Track and measure the effectiveness of marketing campaigns

4. Sharing Your Information

4.1 Third-Party Service Providers We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or servicing you, such as:

Hosting providers
Payment processors
Marketing and analytics services

These third parties are obligated to maintain the confidentiality of your information and use it only for the purposes for which it was shared.

4.2 Legal Requirements We may disclose your information if required by law or in response to valid requests by public authorities (e.g., to meet national security or law enforcement requirements).

5. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

6.1 Cookies We use cookies to enhance your browsing experience and collect data about your interactions with our Site. Cookies are small text files placed on your device that help us remember your preferences and understand how you use our Site.

6.2 Managing Cookies You can control cookies through your browser settings. You can choose to block or delete cookies, but this may impact your ability to use certain features of our Site.

6.3 Tracking Technologies In addition to cookies, we may use other tracking technologies such as web beacons and pixels to collect information about your interactions with our Site.

7. Your Rights

7.1 Access and Correction You have the right to access and update your personal data that we hold. You may request access to your data or correction of inaccurate information by contacting us using the details provided below.

7.2 Deletion You may request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where applicable).

7.3 Opt-Out You can opt-out of receiving promotional emails from us by following the unsubscribe link provided in each email.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect or solicit personal data from children under 16. If we learn that we have collected personal data from a child under 16, we will delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our Site. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Rope Access Solutions (RAS)